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Trust and safety

Short answer

Every expert on Motherland is independent and verified. We confirm licences with the issuing body, check backgrounds and references, and review each expert's first three jobs. Payments are held by our payment partner until you approve, and the Motherland Promise covers work that isn't delivered.

The six checks

  1. Licence — Confirmed with the issuing body, never from a copy. Renewed yearly.
  2. Background — ID, criminal record, sanctions and court records, including disciplinary findings.
  3. References — Three past clients and one peer, called by us.
  4. Independence — No ties to the seller, agent or contractor, declared for every job.
  5. Competence — Interview and work samples reviewed by a senior peer.
  6. Supervised start — The first three jobs are reviewed before the client sees the report.

How payments are protected

You pay once, on a secure Motherland page. Your payment is held by our payment partner until you review the evidence and approve. The expert is paid only after that.

You never pay an expert in a chat, on WhatsApp or by mobile money to a personal number.

Evidence standards

  • Photos and documents carry GPS and time stamps
  • Photos are checked for duplicates and reuse
  • Every job ends with a signed report you can share with family

Independence

Experts declare for every job that they have no ties to the other side: the seller, agent, developer or contractor. They work for you.

The Motherland Promise

The Motherland Promise

If the agreed scope isn't delivered, we reassign the job at no extra cost, or refund the expert price and the booking fee.

How to report a problem

Email support@gomotherland.com with what happened. A person reads every message.

Common scams we see

  • A seller who resists an official search or registry check
  • Pressure to pay a deposit before checks are done
  • A title or permit shown only as a photo or photocopy
  • Payment requested to a personal number or by cash
  • An agent or notary who also works for the seller
  • Progress photos with no date, place or independent check
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